Parent Forms and Resources
Helpful Resources
This Directory of Services, prepared by staff of the Catholic Schools Broken Bay, provides parents and carers with contacts for a broad range of organisations and services providing help and advice. If you find the information provided is no longer correct, please email csbb@dbb.org.au
Centrelink
Indigenous call centre ph 1800 136 380
Gudjagang Ngara li-dhi Aboriginal Corporation
ph 02 4305 8807
Darkinjung Local Aboriginal Land Council
Darkinjung Local Aboriginal Land Council is the Aboriginal Land Council of the Central Coast. Darkinjung LALC provides information about the local community or pathways to become more connected to culture and the Aboriginal community on the Central Coast.
ph: 02 4351 2930
NGIYANG Aboriginal Pregnancy, Child and Family Health Service
NGIYANG is a Child and Family Health Service that provides culturally sensitive pregnancy care, parenting support and referrals. The service is for all Aboriginal families living in the Gosford Local Government Area, The Entrance, Long Jetty and Bateau Bay areas. NGIYANG is staffed by Aboriginal health workers, child & family health nurses, counsellors and a midwife. Services include home visits, clinic appointments and groups.
ph: 02 4394 9148
Nunyara Aboriginal Health Unit
Nunyara provides a range of services for Aboriginal and Torres Strait Islander people of the Central Coast targeted around: sexual health, hospital liaison, chronic care, pregnancy, child and family support.
ph: 02 4320 2698
Yerin Aboriginal Health Service
Yerin is a community controlled Aboriginal Health Service and provides health care services in a culturally safe environment to NSW Central Coast’s Aboriginal and Torres Strait Islander people.
ph: 02 4351 1040
CatholicCare
The social care and support agency of the Catholic Church across the Diocese of Broken Bay – assisting children, young people and adults to live more enriched lives. Contact CatholicCare for domestic and family violence support, housing and homelessness support.
ph: 1800 324 924
Child Protection Helpline (24 hrs/7days)
Call this number to report current concerns about the safety, welfare and wellbeing of a child.
ph: 132 111
Domestic Violence Crisis Line (24 hrs)
Trained female counsellors are available 24 hours a day 7 days a week for counselling, advice on legal help and referrals to support services and women’s shelters.
ph: 1800 65 64 63
Police Assistance Line
The Police Assistance Line operates 24hrs a day, 7 days a week. Victims of crime, other than life threatening or time critical emergency situations, should contact the Police Assistance Line. Phoning the Police Assistance Line allows a crime to be reported over the phone.
ph: 131 444
National Covid-19 Helpline
https://www.health.gov.au/resources/apps-and-tools/coronavirus-australia-app
Provides official information and advice about the COVID-19 situation.
ph: 1800 020 080
NSW Government Covid Information
Publishes regular updates regarding COVID-19 in NSW including the latest Government information and advice.
Health Direct
A government-funded service, providing quality, approved health information and advice including a Coronavirus (COVID-19) Symptom Checker online tool and 24 hour health advice.
ph: 1800 022 222 (24/7)
Telehealth
Services will include GP services and some consultation services provided by other medical specialists, nurse practitioners, mental health treatment, chronic disease management, Aboriginal and Torres Strait Islander health assessments, services to people with eating disorders, pregnancy support counselling, services to patients in aged care facilities, children with autism, and after-hours consultations.
Call your local GP or health support service
Centrelink
Multilingual call centre
ph: 131 202
Translating and Interpreting Service (TIS National)
The Translating and Interpreting Service (TIS National) provides access to phone and on-site interpreting services in over 150 languages.
ph: 131 450
Centrelink
People with a disability.
ph: 132 717
Auspeld Resource for ParentsThis Guide provides parents and carers with current information about the nature of learning disabilities in children, and offers practical guidance on the most appropriate identification, intervention and support. The site includes a list of recommended Apps and useful resources for parents.
Autism Spectrum Australia
Support for people on the spectrum and their families.
ph: 1800 277 328
Every Australian Counts
This site strives to ensure the NDIS is delivered as intended.
Australian Disability Clearinghouse on Education and Training (ADCET)
In order to facilitate successful outcomes and improve the educational experience for students with disability, ADCET provides information, advice and resources to students on inclusive practices within the post-secondary education sector.
NDIS
The National Disability Insurance Agency (NDIA) is an independent statutory agency. It’s role is to implement the National Disability Insurance Scheme (NDIS), which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.
ph: 1800 800 110
St Vincent de Paul
Shops: St Vincent de Paul Shops
ph: 13 18 12
NESA Parent Guide
The NSW Education Standards Authority website has information about the implications of COVID-19 for the HSC.
CatholicCare
The social care and support agency of the Catholic Church across the Diocese of Broken Bay – assisting children, young people and adults to live more enriched lives. Contact CatholicCare for family dispute resolution and mediation, domestic and family violence support, housing and homelessness support, relationship education.
ph: 1800 324 924
Family Connect and Support (formerly Family Referral Service)
FRS is intended to link vulnerable children or young people in need of assistance, and their families, with the most appropriate available support services in their local areas.
ph: 1800 066 757
Parentline
Parent Line is a telephone counselling, information and referral service for parents of children ages 0 to 18 who live in New South Wales. Amid all the disruptions and worries that are around at the moment, many parents have never felt more alone. Parent Line counsellors are available 7 days a week.
ph: 1300 1300 52
Raising Children
An Australian parenting Website with information for parents and carers on COVID-19 and protective hygiene, plus tips to help families cope.
ph: 1800 022 222
St Vincent de Paul
Shops: St Vincent de Paul Shops
ph: 13 18 12
Relationships Australia
Offer services around the country that include counselling, family dispute resolution (mediation) and a range of family and community support and education programs.
ph: 1300 364 277
(still offering phone and online services during COVID- 19 Pandemic)
Link2home (24 hrs/7 days)
Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year. For information, assessment or referral to homelessness services and support in NSW, call Link2home.
ph: 1800 152 152
Legal Aid
Legal services include legal advice, help at court and family dispute resolution. Legal Aid can help in most areas of criminal law, family law and civil law.
ph: 1300 888 529
1800 Respect
1800RESPECT is the national sexual assault, domestic and family violence counselling service. It is a confidential service available 24 hours a day, seven days a week.
ph: 1800 737 732
(phone 24 hrs)
Tresillian
For parents struggling with babies and infants (During Covid-19 still providing Day Services, Residential Services and commencing Virtual Telehealth Consultations and Parenting Group Programs).
ph: 1300 272 736
(7 am – 11pm)
CatholicCare
The Catholic Church across the Diocese of Broken Bay – assisting children, young people and adults to live more enriched lives, Contact CatholicCare for Financial Counselling, housing support and Emergency relief.
ph: 1800 324 924
St Vincent de Paul
Shops: St Vincent de Paul Shops
ph: 13 18 12
Centrelink
Financial Information Service
ph: 136 357
MoneySmart
During challenging times, making financial decisions can feel overwhelming. There’s Government support and services available for people impacted by COVID-19. Find a Financial Counsellor, learn how to manage on a low income, get access to urgent funds.
National Debt Helpline
A not-for-profit service that assists families to control debt problems.
ph: 1800 007 007
CatholicCare
The social care and support agency of the Catholic Church across the Diocese of Broken Bay – assisting children, young people and adults to live more enriched lives, Contact CatholicCare for Financial Counselling, housing support and Emergency relief.
ph: 1800 324 924
Beyond Blue
Beyond Blue aims to equip people with the skills they need to look after their own mental health and wellbeing, and to create confidence in their ability to support those around them.
ph: 1300 22 4636 (24/7)
Headspace
Headspace began in 2006 to provide tailored and holistic mental health support to 12 – 25 year olds. They work with young people to provide support at a crucial time in their lives – to help get them back on track and strengthen their ability to manage their mental health in the future.
ph: Lifeline 13 11 14 (contact for urgent assistance)
HomeDoctor.Com.au
After hours bulk-billed doctor Home visit – Australia Wide
ph: 13 74 25 after 6pm weekdays; after 12pm weekends
Kids Helpline
For anyone 25 or under – Kids Helpline is a free, private and confidential 24 hours a day, 7 days a week phone and online counselling service for young people aged 5 to 25.
ph: 1800 55 1800 (24/7)
Lifeline
For all ages – 24-hour crisis support telephone service. Lifeline provides 24/7 crisis support and suicide prevention services.
ph: 13 11 14 (24/7) or text 0477 131 114 (6pm-midnight)
Suicide Call Back Service
A nationwide service that provides 24 hours a day, 7 days a week telephone and online counselling to people who are affected by suicide, experiencing thoughts of self-harm or suicide. For all ages.
ph: 1300 659 467 (24/7)
Mental Health Line
A mental health professional will answer calls about mental health concerns for the caller or someone you are concerned about, including children, teens, adults and older people.
ph: 1800 011 511 (24/7)
Child & Youth Mental Health Service
This service consists of a team of mental health clinicians who provide specialist mental health intervention to children and young people with severe and complex mental health problems and their families.
ph: 9485 6155
Telehealth
Services include, GP services and some consultation services provided by other medical specialists, nurse practitioners, mental health treatment, chronic disease management, Aboriginal and Torres Strait Islander health assessments, services to people with eating disorders, pregnancy support counselling, services to patients in aged care facilities, children with autism, and after-hours consultations.
e-Safety Commissioner
The eSafety Commissioner (eSafety) is committed to empowering all Australians to have safer, more positive experiences online. Including cyberbullying reporting scheme, removal of offensive and illegal content and the image based abuse portal. There is also parent advice on social media applications and education resources for schools.
ph: 1800 880 176
Download the CSBB Directory of Services 2022